TERMS & CONDITIONS
Our memberships are recurring subscriptions of two allocations per year in Spring & Fall.
E-mail notifications with allocation details, shipping dates, and deadlines will be sent prior to billing the card on file. It is the members' responsibility to confirm and/or update their shipping address, credit card information, and account profile.
Shipping/Pick Up
Members are responsible for all shipping charges incurred due to misdirected, returned, and/or reshipped orders.
Pick up orders receive complimentary storage until the next allocation is released. Once two allocations are held, in this case, we automatically process these orders for shipment.
Cancellation/Skip Policy
A minimum of two allocations is required prior to cancellation.
Cancellation requests must be made via email at least 2 weeks prior to the allocation processing date.
Members who have met their minimum commitment may request to skip up to two consecutive allocations. Releases will automatically resume after this skip has occurred.